Introduction to Augmented Reality in Manufacturing
The use of Augmented Reality (AR) in manufacturing is becoming increasingly popular, and for good reason. Imagine being a technician at a producing site and discovering a necessity for troubleshooting support for the electrical system. With AR goggles, the technician can see the work environment with relevant information digitally overlayed, enabling them to diagnose the problem and receive step-by-step instructions on the best way to fix it, all while maintaining hands-free operation.
How it Works
Any complications could be immediately addressed by connecting with an authority who’s only a click away, ready to offer real-time, issue-specific AR distant support. This technology just isn’t only a glimpse into the longer term, but a current reality that has been made possible by investments in technology to securely complete maintenance tasks and repairs faster, minimizing downtime, operational costs, and environmental impact.
Levels of Support
There are multiple levels of support available, including the Service Assist app, which offers the primary line of distant support with self-guided standard service tasks. Users can easily access immersive guides with voice control and intent recognition technologies. Remote Assistance for Electrical Systems (RAISE) is the second level of support, offering real-time translation in greater than 60 languages and real-time guidance from an ABB service specialist.
Real-World Applications
Companies like SAICA, a European leader in the event and production of recycled paper for corrugated cardboard, are already using ABB AR Service technology. According to David Barragan from SAICA, the technology has been a game-changer for his or her operations.
The Story Behind the Technology
Giada Volpin, Global Product Manager for RAISE and Technical Support Services, explains how it began: "Our investment in AR began during COVID-19 to assist our customers maintain their operations despite travel restrictions. The success of distant assistance and the positive feedback we received from customers encouraged us to proceed with our investment. AR is now a serious enhancement to our service offering.”
Future Developments
ABB is always constructing on its AR capabilities through strategic partnerships with start-ups, resembling ViewAR, winners of a recent ABB Electrification start-up challenge. Through these partnerships, ABB continues to enhance ease of use, safety, and ensure customers have access to cutting-edge AR service capabilities.
Conclusion
In conclusion, the usage of Augmented Reality in manufacturing is revolutionizing the way in which technicians work. With its ability to offer real-time, issue-specific distant support and step-by-step instructions, AR technology is minimizing downtime, operational costs, and environmental impact. As ABB continues to speculate in and develop its AR capabilities, the longer term of producing is looking brighter than ever. With its potential to enhance efficiency, safety, and productivity, AR technology is an exciting development that is bound to have an enduring impact on the industry.
